IV. How Might We Use Your Personal Information?
1. To Provide Services/Products.
We may use your Personal Information to advance our mission, maintain, support, personalize, and improve our Services (including products and Digital Properties), deliver and provide the requested Services, communicate with you about those Services (including to request feedback) or participation in surveys, discuss your account, process your membership application or renew your membership, and comply with and enforce contractual obligations. This includes, for example, to help manage transactions (including webinar and event registrations), set up or renew user accounts, reporting, invoices, subscription renewals, payment processing, and other operations related to providing Services. This also includes helping us delivering relevant print and Digital Properties’ content to you and measure or understand the effectiveness of the content we serve to you. And, it may also enable us to send you notifications about product and service changes, updates, fixes, patches, or other similar operational (non-marketing) communications.
2. To Provide Relevant News and Developments about ISCT Services that may be of interest to you.
When you sign up to receive our Services (for example, memberships, our newsletters or journal, job postings, webinars, mobile apps, events and conferences, we may use your Personal Information necessary to provide you information about a new or improved Service (including products) similar to what you may already receive, major changes to ISCT properties, an upcoming event, or other necessary marketing communications on our behalf. We may share your Personal Information with third party service providers (such as Email Campaigner) to facilitate these communications on our behalf and at our direction. We may also obtain and use information about you from other companies or organizations that have your permission to share that information, as well as from other online and offline sources, which we may then combine with information that we collect directly and indirectly from you, for these purposes.
Opting Out: If you wish to discontinue receiving these marketing messages sent by us, simply a) follow the unsubscribe options at the bottom of the email, b) manage your profile settings in your member profile settings, or c) email us at firstname.lastname@example.org. If you wish to opt out of receiving any direct mail or telephone solicitations from ISCT, you may notify us by calling 604-874-4366 or emailing email@example.com]. Please note that, in such cases, it will remain necessary for us to process your Personal Information to the extent it is needed to maintain a suppression list, and we may also be required to disclose your opt-out information to third parties so they can suppress your name, from future solicitations. Also, if you are a member or subscriber to our products or services, you will continue to receive information and communications pertaining to your ISCT account and/or ISCT services even where you have opted out of marketing communications.
3. To Provide Information about different ISCT Services and third party marketing.
When you sign up to use our Services, with your consent, we may use your Personal Information to communicate with you about different products and services that may be of interest to you, and which may be provided by ISCT, or by our partner organizations, Marketing Partners (defined below), event and conference sponsors, exhibitors, and partners, or other third parties. These marketing communications may come from the ISCT or from the third parties. Unless otherwise required by applicable law, we will not use your phone number to initiate a call or text message exchange for direct marketing purposes with you, without your express prior consent.
Withdrawing Consent: You can manage which communications you would prefer to receive, or elect to not receive these direct marketing communications, or have your Personal Information not shared with third party partners providing the marketing communications, by: a) not initially selecting the option provided to receive such communications, b) using the unsubscribe link in a direct marketing email, c) manage your profile settings in your member profile settings, or d) email us at firstname.lastname@example.org. If you wish to opt out of receiving any direct mail or telephone solicitations from the ISCT, you may notify us by calling 604-874-4366 or emailing email@example.com. Please note that, in such cases, it will remain necessary for us to process your Personal Information to the extent it is needed to maintain a suppression list, and we may also be required to disclose your opt-out information to third parties so they can suppress your name, from future solicitations. Also, if you are a subscriber to our products or services, you will continue to receive information and communications pertaining to your ISCT account and/or ISCT services even where you have opted out of marketing communications.
4. Inquiry/Request Response.
For example, we may use your Personal Information when you contact us for information or support for our Digital Properties, Services, or other information (such as meeting exhibition or sponsorship enquiries), in order to respond and provide the appropriate assistance and response.
5. Processing of Orders.
We may use Personal Information when you submit an order, purchase, or other transaction through our Digital Properties or by other means, such as over the phone or mail, or otherwise intend to take advantage of our Services. In order to process these orders and manage your payment methods, it may be necessary for us to share your information with a third party service provider and/or to combine your information with other information we have collected from you, third parties, or public sources. For example, in order to confirm and verify the information you are providing us is current and accurate, or to securely process your payment information.
6. Processing applications for fundraising/funding/grants and for administration of our role in the projects we fund.
7. Administer donation, legacy, or support fundraising.
8. Building and maintaining sponsor/supporter/sponsor profiles.
Successful sponsor and supporter recruitment is critical to our operations and the advancement of our mission. This requires us understanding not just our past and existing supporters and members, but prospects as well—which is accomplished by the thoughtful and effective process of building supporter profiles using the information that we receive from our supporters and members and combining it with information from third parties and public resources. We may enter your personal information into a secure database to keep track of previous sponsorship commitments, as well as present and future sponsorship commitments or interests. We will always take into consideration our supporters’ and members’ communication preferences when undertaking this process.
Opting Out: You are free to opt-out of this activity at any time.If you wish to do so, email us at firstname.lastname@example.org or call 604-874-4366. Please note that, in such cases, it will remain necessary for us to process your Personal Information to the extent it is needed to maintain a suppression list, and we may also be required to disclose your opt-out information to third parties so they can suppress your name, from future profiling building.
9. Conduct due diligence and ethical screening.
We may use your Personal Information to conduct due diligence when reviewing your application for membership, registration for a meeting, application to sponsor or exhibit, or any other forms of activity with the Society.
10. Generate reports on work, services and events provided.
We may use your Personal Information to generate a post-event report or project report that will enable the Society to assess attendance, delegate demographics, project outcomes and deliverables to advance the mission of ISCT.
11. Apply for grant(s) or funding.
We may use your Personal Information to support a grant or funding application in which details regarding our membership base or attendee profile is required. This information is anonymized and only includes information necessary (geographic location, area of expertise, organization type, job level) to support certain metrics or criteria set as per grant or funding guidelines.
12. Surveys, Feedback, Reviews, Testimonials, and Exemplars.
For example, we may use your Personal Information when you choose to engage with us in an interview panel, online reviews, survey, or otherwise give us feedback. Also, we may use member or volunteer testimonials or exemplars in or on our Digital Properties, publications, or other ISCT marketing materials, which may require the inclusion of Personal Information, such as your name, photograph, or other identify or Profile Data.
13. Monitor Digital Properties Usage, Trends, and Experience.
As is true with most websites and digital properties, when you interact with our Digital Properties, or by email, we may automatically collect, or facilitate the collection of, Personal Information on your interactions with us and our Digital Properties and about your equipment. For example, we may collect Personal Information by using first and third party cookies, Flash cookies, HTML5 local storage, server logs, web beacons, clear gifs, and other similar technologies.
We use these automated technologies and the Personal Information collected for different purposes. For example, some are strictly necessary for the core functionality of our Digital Properties and providing our Services, including performance analytics, personalization, and in order to provide secure Digital Properties and Services, and automatically deployed. We may tailor your interactions with our Digital Properties when you are logged in using your member account by remembering information you entered on our websites or to provide information you requested on our Digital Properties, including member content access. They also help us know where you have indicated certain cookie preferences, including refusals, to ensure your preferences are honored.
We also use functional cookies and technologies to help us improve our Digital Properties and Services, as well as member, donor and visitor relationships and experiences. For example, we may use third party applications and automated technologies, like Google Analytics and New Relic, to determine how often our members and visitors access or read our content, so we can enhance our Services, provide the most interesting content and events, and increase engagement and membership. You can learn more about Google Analytics here.
14. Vendors, Consultants, and other Service Providers.
We, and third party subcontractors acting on our behalf, may use your Personal Information in connection with the operation of our business and the Services we provide you, including for the functionality and security of our Digital Properties and other ISCT properties, to satisfy legal obligations or enforce legal rights, to enhance and otherwise improve our Digital Properties, Services and content, to provide you with enhanced experiences, and to advance the ISCT mission. These third parties and public sources could include: our research and not-for-profit partner organizations], subcontractors in technical, payment, delivery, meeting, event and conference, marketing, recruiting, and survey services, analytics providers, marketing partners, search information providers, social media platforms, or (if you are applying for a job) background checking agencies.
Some third parties gather Personal Information on our behalf for the purpose of understanding how users are using our sites, making improvements to our sites, services, content, and products, and for providing or delivering the Services. We do not control third party service provider websites, platforms and applications collecting your Personal Information, in this regard, and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit or application you use when you use or enable these platforms and applications, or leave our Digital Properties. You may also be able to manage the automated technologies being used for these purposes, and your preferences, through your device and browser settings.
15. Third Party Sites.
We may allow you to interact with a third party's website, mobile application, or digital property (collectively "Third Party Sites") through our own websites, apps, or digital properties. When doing so, we may collect Personal Information that you share with Third Party Sites depending upon that Third Party’s privacy practices and, possibly, your privacy settings with that Third Party. We do not control these third party websites, platforms and applications collecting your Personal Information and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit or application you use when you use or enable these platforms and applications, or leave our Digital Properties. Some sections of our websites are operated by third parties.
16. Marketing Research/Statistics.
We may use your Personal Information as necessary to help us and our third party marketing partners acting on our behalf (“Marketing Partners”) fundraise, research and develop new products, services, updates, generate support and research, or the like on our behalf. For example, we may analyze statistical, demographic, and marketing information for areas of research development or study, meeting topics, or to understand usage and traffic trends to grow our membership, supporters, visitor traffic, services reach or the like, or to improve our relationship with you. Or we may collect and use your Personal Information to gauge the effectiveness of our communications, marketing, and fundraising campaigns. We may also obtain certain data about you from third party sources including our Marketing Partners or other vendors, consultants and Service Providers to help us provide and improve our content, products, events, Services, and Digital Properties, as well as for marketing and fundraising. We may combine that data with information we obtain from our products, Services and Digital Properties, or third parties to enhance your experience and improve our content, products and services.
17. Marketing and Advertisers.
We may use your Personal Information and share that information with third party advertisers or sponsors, for example, at our conferences, in order to support and grow our membership and advance our mission as well as bring you relevant content, information, and events. For example, your Personal Information may be used to inform sponsors or prospective event partners about the nature of our membership and attendee base and the number of unique members affiliated with a particular area of expertise, or geographical location. We may also use your Personal Information to publish summary information regarding, for example, our membership base, volunteers, researchers, or the like for promotional purposes and as a representative supporter base for prospective supporters or sponsors.
18. When we provide you geographically relevant Services, offers, or marketing.
With your consent, which may be provided when you enable certain features on your mobile or electronic device, we may collect and use your location data, and use such information to improve our Digital Properties, content, and Services. You may have the right to withdraw your consent at any time by changing the settings on your app or by deleting the app, but such withdrawal will have no impact on the lawfulness of the prior processing. Please note some features and functions may not work properly if location services is/are disabled.
19. Social Media Platforms.
For example, we may use your Personal Information when you register for and/or attend a conference, presentation, seminar, or other in-person or online (e.g. a webinar) event hosted or sponsored by us, which attendance is in a business to business capacity. If you are an ISCT member, your Personal Information will include information already in your membership account. We may use your Personal Information if you are submitting an abstract for one of our events. We may also use and share your Personal Information if you are speaking or presenting at our event, or are interested in doing so. Regardless of whether you are a presenter/speaker, attendee, sponsor, or exhibitor (e.g. a “delegate), we will retain and use your Personal Information as a record of your involvement to provide you with additional associated Services, inform you about other events and Services of interest, and to assist ISCT and our event partners in improving our services and advancing our mission. Depending upon your permissions, we may include your information on attendee lists to provide service providers, delegates, exhibitors, and sponsors pre- and/or post-event. Additionally, our events may be photographed and recorded, in which case your Personal Information (e.g. your likeness) may be processed. If you have any questions or concerns in this regards, you may email email@example.com. Please include in the subject line: "Personal Information Photo and Video Question". We may also use Personal Information that you provide us which includes health information if, for example, you have dietary or access needs at the event. Our events and conferences may also make use of lanyard or badge tracking to, for example, facilitate access to educational sessions, the exhibit and poster hall, and meals, and connecting with exhibitors.
Our events provide significant business and professional networking opportunities. So, some of our events may have a dedicated mobile app associated with the event that will help you make business connections with fellow delegates (including sponsors and exhibitors), and them with you, using meeting request and messaging features. The app may also help you with your schedule, getting around the event and locating sessions, accessing speaker bios, and other useful tools. We need to share your Personal Information with our event app developer for your app account setup and to verify that you are a delegate to the particular event. Unless otherwise specified, all your Personal Information that we use for an app is mandatory and failure to provide this information may make it impossible for the app to function in alignment with the services we provide. When you download the app, it is necessary for us to share with fellow delegates using the app some of your business Personal Information (e.g. name, organization, title, and city/country) in order to help facilitate your in-app connections. No contact information (e.g. email, telephone number, mailing address) will be displayed. If you do not want this Personal Information shared within the app, please contact us with your questions and concerns at firstname.lastname@example.org. Please include in the subject line: "Personal Information in Mobile Application". In order to enable meeting requests and messaging features, your profile must remain unhidden and the appropriate settings selected. Also, please be careful when messaging any other Personal Information to someone within the app, as we cannot control how they may use the Persona Information you choose to share.
In some cases, you may sign up directly with the third party that is facilitating the event (or certain aspects of the event) on our behalf and we are then provided your Personal Information from them. If you are interested in learning more, you may email email@example.com. Please include in the subject line: "Persona Information Shared with Third Parties" and include the event that you are referring to.
21. Online Forum Engagement.
We may use your Personal Information when you engage with our websites, digital properties and online communities. We may provide on our websites and digital properties the ability to use your Member profile to post comments and messages in discussion boards, comments, online forums, and other interactive technologies that may be tied to your membership and/or username and email. Please be careful when posting Personal Information, as information you post in such community forums is public information and we cannot control how third parties may use the Personal Information you choose to share. This may also include when you interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other online and digital forums (including our event apps) sponsored by or affiliated with ISCT. Please note that our online forums are public within the ISCT community, so we recommend that you exercise care in deciding what information and content you wish to disclose.
22. Government Reporting/Audit/Requests Requirements.
We may use or share Personal Information in order to satisfy governmental reporting, tax, and other requirements (e.g., import/export), as required by law. This may include having to meet national security or law enforcement, regulatory, or self-regulatory requirements.
23. To verify and/or authenticate an identity, access rights, privileges, etc.
For example, we may use Personal Information to authenticate and permit access to donor, member, meeting delegate, and/or user account information.
24. At your Direction.
We may collect and use your Personal Information at your direction or as otherwise needed to fulfill the purposes for which you provided the Personal Information or that were distributed when it was collected.
In order to protect the security and integrity of ISCT systems, facilities, and business operations, or that of locations where we have events, Personal Information may be used by us and shared with relevant non-ISCT parties. For example, if you visit an ISCT location or attend an event, we may be required to share your name and other Personal Information with security at the location or you may appear on CCTV.
26. Other Business-Related Purposes.
For other business-related purposes permitted or required under applicable local law and regulation or to enforce our agreements, policies, and terms of service.
27. As otherwise obligated by law.
For example, subpoena or similar legal process compliance, if we have a good faith belief the disclosure is legally necessary for the protection of rights, safety, or fraud investigations, to protect ISCT, you, our members, supporters, volunteers, researchers, partners and other pertinent parties, or the public from harm or illegal activities.
To respond to an emergency which we believe in good faith requires us to assist in preventing the death or serious bodily injury of any person.
If we otherwise notify you and you consent to the sharing.
30. Staff Administration.
31. ISCT Job and Volunteer Application Administration.
For example, if you apply for a position with ISCT, your Personal Information will be used for us to process your application. We may also use your Personal Information to analyze, determine, and improve the effectiveness of our hiring or volunteering initiatives, which is usually done in the aggregate. We will provide you with additional information and notice about how your Personal Information is used in connection with employment and volunteer opportunities at the point of collection.
32. Internal Audits and Compliance Reviews.
Third Party Personal Information.
Please keep in mind, before you disclose to use the Personal Information of another person, you must obtain that person’s consent to both the disclosure and the processing of that information in accordance with this Privacy Notice. If you choose to provide us with that Personal Information, you represent that you have that other person’s permission to do so.
Change of purpose.
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us, as set forth in Section XI of this privacy notice.